DataHive's promise is to provide the best possible solutions, services and support to help clients colocate their servers safely and securely. In today's Internet environment, every business, large or small must have the assurance that their sensitive and important data will not be jeopardized in any way.
DataHive recognizes the comfort level and assurance you need to run your business. We also understand how important it is your customers receive the guarantees they require. After all, your satisfied customer is our satisfied customer. Whether you have one server or many more, your current business requirements are important to us.
The DataHive data centre runs on 300 Mbps Ethernet, connected to the Internet through multiple redundant high speed Internet lines using Juniper IPv4 and IPv6 routers. Shaw, Zayo and Hurricane Electric provide primary BGP Internet connectivity. However, DataHive is a carrier-neutral facility with the advantage of choosing from over 30 tier-1 Internet backbone carriers.
Clients are guaranteed plenty of excess Internet capacity, so clients never have to be concerned about bandwidth requirements. We guarantee a maximum average utilization of 70%. This means our metric for Internet line upgrades is to have 30% excess capacity during peak load times, regardless of how many high-speed lines we already have. DataHive addresses this as a core business policy.
DataHive's facility employs a redundant power system, including a UPS Bypass switch, generator, climate control, fire suppression and 24x7 video monitoring. Access to the facility is protected by mantrap doors and state-of-the-art biometrics, as well as digitally encrypted keys for cabinet access. Clients have full-time, online viewing of their bandwidth usage.
All services include 24x7 technical support. Clients are provided with phone numbers, email addresses and instant messenger information to contact support staff directly, day or night, seven days a week.
To request a tour of the DataHive facility, please contact us at 403-313-1106 or email [email protected]
If you require 24x7 hands-on access to your servers without the cost of building and/or maintaining an in-house data centre, DataHive's colocation services are for you.