The Data Centre

The Data Centre

DataHive's mission critical Internet Data Centre provides access to world-class applications and website hosting for our clients. To ensure the fastest and most reliable routing of traffic, DataHive offers multiple connections to major Internet global backbone carriers with over 6000 Points of Presence (PoPs) world-wide. The Data Centre is built with N+1 redundancy throughout, including HVAC systems and three levels of power management with regular testing to ensure reliable functioning. Physical security is controlled by biometric access and 24/7/365 live monitoring.

The Facility

  • State-of-the-art facility located in downtown Calgary
  • Internally redundant, bypassable 160 kVA UPS Systems
  • Dedicated backup diesel 1,100 HP generator
  • Dedicated backup generator in the event of utility power failure
  • Fault-tolerant 480V air conditioning system with humidity regulation
  • Air conditioning units and pumps connected to generator power for unlimited runtime in the event of utility power failure
  • Stratified air flow design for increased cooling efficiency and reduced energy costs
  • Dry Water Fire Suppression System with multiple zones, centrally controlled
  • Temperature, humidity and air flow monitoring and connectivity to the building fire system

The Network

  • Fully redundant core switches, routers, and load balancers, Border Gateway Protocol (BGP4, BGP6) for ensuring split-second failover and high availability
  • Multiple 200 Mbps backbone trunks for fast network performance and traffic spike tolerance
  • 24/7/365 environment and network monitoring and response
  • Multiple upstream fiber connections
  • Capped and uncapped bandwidth and connection speeds up to 1 Gbps
  • Internet Exchange (IX) internal (non-Internet) traffic is unmetered
  • Latency-optimized routing internationally with excellent connectivity to Canada, U.S., Europe and Far East

Security Monitoring

  • 24/7/365 building security monitoring
  • Monitored elevator, office doors, office, and server rooms' doors
  • Local and building security response
  • Data Centre 24/7/365 surveillance and recording
  • Limited Controlled staff access to server rooms
  • Access Logging on all key card door access
  • Man trap access entry
  • Biometric scanners

Administration and Support

  • 24/7/365 security, technical support, and remote hands
  • Expertise with Windows and Linux platforms and Free BSD
  • Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
  • Network monitoring with 24/7/365 response
  • Custom network monitoring with user-configurable notification

Fire Detection and Suppression

An advanced fire suppression system is in place to prevent any fire from spreading, in the unlikely event that one could start. The temperature, humidity and air flow in the data centre are under constant monitoring. Improved manufacture of present-day servers has all but eliminated any incident of this kind.

Monitoring Protocol

DataHive uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. DataHive maintains power, environmental factors (such as temperature, humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH and POP3.

ISP Connectivity Hub

DataHive is a carrier-neutral facility as Western Canada's ISP Hub. These services are a mixture of Layer 1 to Layer 3. DataHive clients have direct access to utilize connections to multiple Global Internet backbones. This ensures that data reaches the end user in the fastest, most efficient manner possible. The connecting trunks are a combination of Fiber Optic, Copper and Laser line of sight connection. Clients with specific carriers can utilize all the services and features DataHive provides.

BGP4 and BGP6 Network Diversity Routing

Border Gateway Protocol is the global inter-domain routing protocol designed for the global Internet. DataHive provides both BGP4 and BGP6 and runs the Border Gateway Protocol (BGP4) for best case routing.

The BGP4 protocol is a standard that allows for the routing of packets of information sent out from the DataHive network. Each packet of information is evaluated and sent over the best route possible. Because of our redundant network architecture, packets may be sent via alternative routes even if they are being delivered to the same end user. Should one of our providers fail, packets leaving our network are automatically redirected through another route via a different provider.

Networks and Bandwidth

Data runs through multiple redundant high speed fibre networks. DataHive is a network-neutral facility (ISP Hotel) providing clients the advantage of choosing their preferred Internet Backbone carriers.

Guaranteed Packet Delivery

DataHive's transit IT providers ensure packets are delivered quickly and efficiently. Contracted SLAs guarantee all packets leave our network at full speed.

Network Providers

A world-class network is maintained by building and maintaining agreements with leading Global Internet Providers. On-going monitoring of network trends allow clients to make decisions regarding disaster recovery, implementation, offsite backup and security.